Cendre Hotel (Lingering Garden and Tiger Hill)

I had a great stay at Cendre Hotel. The room I had was very comfortable and very clean. Had everything I needed. The staff were very helpful with many suggestions for my stay in Suzhou. The hotel has co-living spaces and work spaces throughout the hotel both indoor and outdoors. It has a nice outdoor garden area to relax in. Laundry facilities were also available. This is great for digital nomads and longer stays. The breakfast was very good, lots of choices and everything was delicious. You can walk about 10-15 mins to bus stop, subway stop, Tiger Hill and the top of Shantang Old Street. 10mins away is a convenient store. Maybe 15-20 min walk is Lingering Garden. Highly recommend.

This hotel’s hospitality is on another level and I was surprised. The room and hotel were clean and has beautiful modern design. You have access to free gym and laundry. Breakfast was delicious. The staffs were extremely friendly and helpful. The location is close to many great attractions. Walking from closet Huqiu station can take around 15mins so the closest station is far but there are some bus stops very close to hotel. Mr May was extremely helpful during my stay. He even took me to the bus stop and waited together to make sure I get on right bus to go to Suzhou railway station on my last day of stay. I was very lucky because my stay coincide with hotel’s free culture explore tour. It was a walking tour from Hotel to Xiyuan temple, Lingering garden, Shantang street and Ximinqiao market. The hotel staff even helped to get lunch ( famous vegetarian noodle & vegetarian bun at Xiyuan temple) and Suzhou’s famous snacks & drinks in Ximinqiao market. The hotel also gave free sourvenir (a hand-drawn bookmark from a famous artist) in Shantang street. I was able to understand more about Suzhou’s culture and history after the tour. All of the activities were free. It seems that the hotel also will prepare tours for other routes in the future too. I would definitely stay in this hotel again next time I come back to Suzhou and join another tour. Tip: if it’s a walking tour, make sure you have sunblock, bringing hat or umbrella since it can be quite sunny outside.

The staff were excellent even though they had limited English. Our luggage was delayed for 4 days and they tried so hard for us to get it back. they called for a taxi everyday and walked us out to the taxi. The room was large enough and comfortable with a decent bathroom. The room was also serviced everyday. There was a free laundry with a dryer that came very useful. The included breakfast was good and varied over the days we were there.

I loved the ladies that helped us at the reception. They were more helpful then what we could imagine and even asked for (calling taxi's for us, communicating with other people in Chinese, guiding us, letting us know what to visit in the area, being patient etc) and were more then just friendly. Apart from this special thanks to the staff, the rooms were mesmerizing and one of the best I have ever had. They were really spacious, modern, and had more than what you expected in these modern times. There was a huge table with a couple of chairs, a sofa, a big closet, a refrigerator, a huge and comfortable bed, and then apart from that you an excellent fancy bathroom with a walk-in shower, a lovely sink with beautiful lighting, and even a stand-alone bath tub. When you entered your room there was a small digital radio playing to welcome you with traditional music. It was like an oase opening up to you as soon as you opened the door and it felt like you entered your own private appartment. Simply a magnificent stay here with all those friendly people combined with a cosy atmosphere. Also, breakfast was nice with a good selection.

The hotel was very clean, stylish, and is complete with everything we need. We had a very comfortable stay in there and it really felt like home. I would like to also like to commend the staff. Even though language was a little tough (we can only speak English), it never stopped them to find way to communicate (translator) and they were still very helpful. They provided recommendations, asked and helped us with all our questions and they were very polite and courteous.